Privacy Policy

At TripXplo, a brand of Tripmilestone Tours Pvt Ltd, your privacy is of the utmost importance to us. We are committed to protecting your personal information and ensuring that your experience with us is secure and enjoyable. We assure you that we will not spam you with unsolicited emails, messages, or calls. This Privacy Policy outlines our policies regarding the collection, use, and protection of personal information provided by users of the TripXplo website. Personal information refers to data that can identify an individual, such as name, address, telephone number, email address, and payment details. We encourage you to review this Privacy Policy to understand our practices. Please note that we periodically update our Privacy Policy, so we recommend bookmarking this page and reviewing it from time to time to ensure you have the latest information. Regardless of updates, we will adhere to the privacy practices outlined in this policy when you provide us with your personal information.

Information We Collect and How We Use It

Browsing Our Site

You are not required to provide any personal information when browsing our site unless you choose to make a purchase or sign up for our services.

Making a Purchase

To purchase travel and related services through our site, you will need to provide certain personal information, including your name, payment details (such as credit card number and expiration date), billing address, telephone number, email address, and the names of any travellers. We may also request additional information, such as frequent flier numbers. This information is necessary to process, fulfill, and confirm your reservations and transactions, and to keep you informed of their status. If you are making a reservation for others, you must confirm that you have their consent to provide their personal information to us.

Member Registration

If you choose to register as a member of the TripXplo website, you will need to provide your name, address, telephone number, email address, a unique login name, password, and a password hint. This information is collected for various purposes, including:

We also need your email address to confirm your registration and each reservation you make on our site.

TripXplo Web App

Our app will not publicly disclose any personal or sensitive data related to financial or payment activities or government identification numbers.
Access to InformationPermissions we may request include:GPS Location (Android, Web App): To suggest nearby places and enhance your travel experience.As a member of the TripXplo site, you will occasionally receive updates about fare sales, special offers, travel inspirations, and other noteworthy items. You can opt out of these communications at any time (see our Opt-out Policy below).

Member Profile

As a TripXplo site member, you can complete your online profile with travel preferences, frequent traveller or affinity numbers, billing information, delivery addresses, and other personal details. This information is used to assist you in making reservations quickly and easily, without repeatedly entering the same information.

Cookies

Cookies are small pieces of information stored by your browser on your computer 's hard drive. Despite various myths about cookies, it is important to know that cookies can only be read by the server that placed them and cannot run programs, plant viruses, or harvest your personal information. The use of cookies is widespread on the Internet, and TripXplo 's use of cookies is similar to that of reputable online companies.

First and foremost, be assured that no personally identifiable information PTIsuch as your name or address is gathered or stored in the cookies placed by the TripXplo site. As a result, no PII can be passed on to any third parties. Cookies enable us to serve you better and more efficiently, and to personalize your experience on our site.

TripXplo uses cookies to personalize your experience on our site and in relation to advertisements. For instance, these cookies allow you to log in without typing your login name each time (only your password is needed). We may also use cookies to display advertisements to you while you are on the TripXplo site or to send you emails such as Best Day to Buy (assuming you have not opted out of receiving such emails) focused on destinations we believe may interest you. None of this information is passed to any third party and is used solely by us to provide you with a better user experience on the TripXplo site.
A cookie may also be placed by our advertising server. These cookies are used solely for tracking the effectiveness of advertising served by us on our site, and no PII is gathered by these cookies nor is any information shared with third parties. Similarly, a cookie may be placed by third-party advertising companies. These companies may use aggregated statistics about your visits to this and other websites to provide advertisements about travel-related goods and services that may interest you. The information they collect does not include your PII. Third-party advertising companies may also use technology to measure the effectiveness of ads. This information is anonymous and does not link online actions to an identifiable person.

Most web browsers automatically accept cookies. However, by changing your browser settings or using certain software programs, you can control how and whether cookies are accepted by your browser. TripXplo supports your right to block any unwanted Internet activity, especially from unscrupulous websites. However, blocking TripXplo cookies may disable certain features on our site and may make it impossible to purchase or use certain services available on our site. Please note that it is possible to block cookie activity from certain websites while permitting cookies from sites you trust, like TripXplo.

Other Services

From time to time, we may add or enhance services available on the TripXplo site. To the extent these services are provided and used by you, we will use the information you provide to facilitate the requested service. For example, if you email us with a question, we will use your email address, name, and nature of the question to respond. We may also store this information to help us improve the site and make it easier to use.

What Other Information Should I Know About My Privacy?

The TripXplo website may contain links to other websites. Please be aware that when you click on one of these links, you will be directed to a website that operates under its own privacy policy, over which Tripmilestone Tours Pvt Ltd has no control. We recommend that you review the privacy policies of any linked websites as their practices may differ significantly from ours. Additionally, it is your responsibility to keep your passwords and account information confidential. Be vigilant and responsible with your personal information, especially while online. In certain situations, Tripmilestone Tours Pvt Ltd may be required to disclose your information. This could be due to legal obligations, court orders, requests from law enforcement or other government authorities, or if we believe it is necessary to protect our rights or properties. This may include situations where we need to identify, contact, or take legal action against someone who may be causing harm or interference with our rights or properties, whether intentionally or unintentionally. Moreover, if Tripmilestone Tours Pvt Ltd or substantially all of its assets are acquired, customer information may be transferred as part of the acquisition process. This policy is effective as of June 1st, 2024. Any significant changes in how we handle personal information will be communicated in updates to this Privacy Policy. If you have any questions or concerns about our Privacy Policy or practices, please contact us at hello@tripxplo.com. Please include Privacy Policy in the subject line of your email. Tripmilestone Tours Pvt Ltd aims to address all reasonable concerns or inquiries within seven working days.